Zenni Optical offers affordable glasses but redditors have mixed experiences regarding quality and accuracy.
Customer Satisfaction
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Price and Value: Many customers are satisfied with the affordability of Zenni glasses, especially for those who are rough on their glasses or need a backup pair. "Knowing I only paid ~$30.00 USD, this was a steal!"
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Convenience and Variety: Zenni's wide selection and convenience make it a good option for those looking for multiple pairs or trendy styles. "i love zenni TOO much. like im addicted to buying all the glasses to match different outfits."
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Quality and Durability: Some redditors have found Zenni glasses to be durable and a good value for the price. "Mine lasted about 1.5 years but not any shorter than the $500 pairs."
Customer Concerns
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Lenses and Prescription Accuracy: Some customers have experienced issues with the accuracy of the lenses, especially for strong prescriptions. "I have a really strong prescription (around -7.5), and the one time I ordered off Zenni I had to return them."
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Quality and Durability: There are concerns about the overall quality and durability of the materials used in Zenni glasses. "They are low quality but if you need a spare to keep in case yours break, they might work."
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Customer Service and Returns: Zenni's customer service and return policy are seen as inadequate by some customers. "Their return policy is not completely terrible, but it is only 50% of your money back."
Communities for More Insights
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r/glasses
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r/Frugal
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r/BuyItForLife