Just for an update, we have returned it to the store we bought it from because the 7 days warranty was not yet over.
It turns out that we were not the only ones having problems with this model of laptop. As the customer service said, out of the 6 units they sold, we were the third one to return the item and they're already expecting the other 3 to do the same.
They say that it might be a batch defect of some sort and we were advised not to get the same model for replacement.
Hey have the same problem , when I use Google meet and skype the camera is showing grains...I've updated everything , this happend after a bios update that I did through the vantage software....I need help don't know where to fix it.
Hello! i have a problem with my lenovo legion 5 15IMH05H, camera freeze after 5 seconds! i didnt update the BIOS, what a piece of junk! 1k laptop with a dumb problem.
Picture of the little switch on the right side of the keyboard. When you see red there, it means your webcam is off.
https://ibb.co/g3yf940
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Did you make sure that the camera is not disabled in lenovo Vantage or some other software
the camera cannot be found in both lenovo vantage and device manager.
although, it was working fine until i updated the bios on lenovo vantage. that's when the problem started.
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Just for an update, we have returned it to the store we bought it from because the 7 days warranty was not yet over.
It turns out that we were not the only ones having problems with this model of laptop.
As the customer service said, out of the 6 units they sold, we were the third one to return the item and they're already expecting the other 3 to do the same.
They say that it might be a batch defect of some sort and we were advised not to get the same model for replacement.
More replies
Hey have the same problem , when I use Google meet and skype the camera is showing grains...I've updated everything , this happend after a bios update that I did through the vantage software....I need help don't know where to fix it.
Hello! i have a problem with my lenovo legion 5 15IMH05H, camera freeze after 5 seconds! i didnt update the BIOS, what a piece of junk! 1k laptop with a dumb problem.
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MINE IS EXACTLY LIKE THAT
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I have the same issue on my Legon R7000 2020 model. Updated the bios, then no camera.
this is the answer you are looking for. thank you