Yeah, please send the video. I don't really know what running macro means either tbh - not trying to be dense, just not really experienced with this stuff if you can help explain further. Thanks so much!

Macro is one of key functions in V4 pro. I’m not a gaming person but I m a manager at my company, and automation is one of my job duties. Macro is dealing with repetitive stuff. For example, I use macro to complete 100 pieces reports in several second..if done manually, it takes months.

Their staff did not believe me until they tested it by themselves as well. And I have contacted Razer’s technical team, whatever customer care. All of them are very irresponsible.

Ah, gotcha! I really appreciate the detail, but if I don't use macros, are there other issues to watch for with the keyboard?

Even you do not use macro now, I will still recommend you to refund it because sooner or later you will need it, even in gaming. And when you need it, you will feel frustrated why such high class keyboard can’t do sth very basic.

Other potential problems, would be “suddenly constant pressing”…like when you are typing sth, suddenly, the keyboard will hold pressing a key for you..for example, when typing an email, you wanna spell water, after you type the “t”, the keyboard hold pressing for you, and it becomes wattttttttttttttttttttttttttttttttttttttttt….there is no way to stop it (ie esc, backspace…etc) except disconnect your keyboard.

This issue doesn’t happen to every v4 pro…however, you can expect when you use it for a certain period of time, it will have this problem. The longer you use, the more frequent this defect appear. I have a video for this as well. Like 2 months ago. So I need to find it. And send it to you privately later as well